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1. I’m having trouble finding child care and I need to go back to work. What are my options?
2. Should I close my daycare? What are you recommending for daycares?

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1. Should I be screening new children and new staff?
2. Is it OK to suspend the practice of children serving themselves at meals?
3. Why are some facilities closed and others open?
4. Am I required to close my facility?
5. If I am temporarily closing my licensed facility, do I need to notify anyone?
6. My license is going to expire soon. Can I renew my license?
7. Is there a grace period if I’m temporarily closed or for some other reason can’t submit my renewal paperwork?
8. What if my temporary permit is expiring and I’ve not had an initial licensing survey?
9. Our facility is located in a school that is closed. Can we continue to operate?
10. I am having trouble getting basic essential items needed to safely care for children (e.g. food, baby formula, toilet paper, cleaning products, wipes). Are there resources to help?
11. Can a facility licensed to operate in a school building be granted an exception to operate at an alternate location?
12. Are we limited to caring for children of essential workers? How do we determine who is essential? May I continue to care for children of anyone who wants care?
13. May I limit the number of children enrolled to fewer than what is stated on my license?
14. May I continue to enroll new children as long as I don’t exceed my licensed capacity?
15. Are facilities (centers and homes) limited to a capacity of 10?
16. Can I get an exception to exceed my license capacity or for another reason?
17. Can the two school age children currently enrolled in my home-based child care facility attending before and after school and on breaks stay in care for full days until the crisis has ended?
18. I am hiring new employees. Is KDHE processing background check requests? What if our local law enforcement agency has suspended non-criminal fingerprinting? Will there be a grace period?
19. My program might be able to hire school district staff that aren’t currently working. They have already been fingerprinted by the school district; will they need to be re-printed?
20. With some school districts delaying the start of the 2020-2021 school year, may a licensed school age program allow children entering kindergarten this fall to attend before school begins?
21. My child care center has children in our preschool unit that are scheduled to attend kindergarten this fall. With some school districts delaying the start of the 2020-2021 school year, may these child
22. I have applied for a license and face-to-face trainings needed to complete the initial training requirements are not available. What am I supposed to do?
23. I am due to renew my First Aid and CPR training soon. Organizations are canceling in-person training right now. What am I supposed to do?
24. May facilities take precautions like asking parents to stay at the door when dropping off and picking up their child?
25. I have not completed my annual training requirements due to lack of face-to-face training available right now. What am I supposed to do?
26. Should I be screening new children and new staff?
27. What about children and staff already enrolled and in attendance? Should I be screening them?
28. Is there anything specific I need to do depending on where a child lives (county) or where their parent works?
29. When should children and staff be excluded?
30. What should I do if an individual with COVID-19 has been in the facility?
31. Where can I find information about cleaning and disinfection procedures to reduce the spread of COVID-19, including a list of approved cleaning products?
32. Is it OK to use bleach to sanitize or disinfect?
33. What if a parent is looking for child care and I do not have any openings?
34. May I continue to charge fees if I am closed or if a child no longer attends due to COVID-19 concerns or stay at home orders?
35. Are there financial supports for child care facilities to assist with loss of income due to COVID-19?
36. I have questions regarding the Department for Children and Families child care subsidy program policies. Who should I contact?
37. Have there been changes to the Child and Adult Care Food Program (CACFP) due to COVID-19?
38. How do I contact my local child care licensing surveyor?
39. I am not currently licensed. Can I get an emergency or temporary license?

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1. I am required to go into people’s homes for work. What should I do?

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1. Should my daycare close?
2. My daycare closed and I need help finding care for my child(ren). What can I do?

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1. I’m worried that my business isn’t making an employee quarantine / My job has an unsafe work environment / My coworker is sick and won’t leave.
2. I have to be quarantined for 14 days and I don’t have enough leave at work to cover it. Is the state going to pay my wages since I have to be quarantined?
3. I need help filing for unemployment. Can you help me?
4. Do you have materials we can hand out in Spanish / other language?

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1. Are there two strains of the COVID-19 virus?
2. Do my symptoms match COVID-19, or is it something else?
3. Where can I get a big picture view of the COVID-19 pandemic in Kansas?
4. Where can I find a mask?

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1. Are pregnant women at greater risk of contracting COVID-19?
2. Can COVID-19 cause problems for a pregnancy or be passed on to the unborn baby?
3. Is it safe to breastfeed my baby?
4. How can I protect myself and my family from contracting COVID-19?
5. When should I contact my medical provider?
6. Should I still go to my prenatal and postpartum appointments?
7. How will this outbreak affect my delivery experience?
8. If I have Medicaid or KanCare coverage for my pregnancy, how will it be affected by this pandemic?
9. How can I keep my newborn safe?
10. Should I take my baby/child to his/her regularly scheduled well-child appointments?
11. What extra precautions can I take to protect my baby if I have, or am suspected of having, COVID-19?
12. What symptoms should I be watching for in my baby?
13. Should I continue to receive other health and support services?

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1. Do I need to quarantine?
2. How do I home quarantine?
3. I traveled in an airport in one of the states that has a travel quarantine, but didn’t leave the airport. Do I need to quarantine?
4. I’m supposed to travel somewhere soon. Should I cancel my trip?
5. I drove through one of the states that requires quarantine. Do I need to quarantine?
6. A family member traveled to one of the quarantine-required areas, but we live together. Do I need to quarantine too?
7. Why isn’t this other state on your list of quarantine locations?

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1. Where can I find the Plan to Reopen Kansas?
2. Where can I find answers to my questions about the Plan to Reopen?

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1. Who can be tested for COVID-19?
2. What does it cost for a COVID-19 test?
3. What are the private reference labs that can do testing?
4. It has been X amount of days. Why hasn’t my sample been tested yet?
5. How can I be tested?
6. I was recently tested and wondered if you could give me my results?

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1. What are the differences between social distancing, quarantine, and isolation?
2. I have traveled recently. How do I know if a travel-related quarantine is required?
3. How does KDHE determine which countries or states within the US are part of the list of areas for travel-related quarantine?
4. Where is the list maintained and how often is it updated?
5. What should I do if I am in quarantine for travel-related exposures?
6. How long is a travel-related quarantine?
7. What happens if I develop symptoms consistent with COVID-19 while I am in quarantine?
8. If I develop symptoms consistent with COVID-19 while I am in quarantine, and my test comes back negative, do I still need to finish out my 14-day quarantine?
9. For what situations are there quarantine recommendations for exposure to a case?
10. What should I do if I am in quarantine for exposure to a case?
11. How long is an exposure to a case-related quarantine?
12. What happens if I develop symptoms consistent with COVID-19 while I am in quarantine?
13. How do doctors and healthcare professionals determine if I need to be in home-isolation?
14. What should I do if I am in isolation because I am a lab-confirmed case?
15. What should I do if I am a lab-confirmed case and I am a healthcare/public health/law enforcement worker?
16. When can I get out of isolation if I am a lab confirmed case?
17. Who has the authority to issue and enforce isolation and quarantine orders?